Privacy Policy
Who we are
This privacy policy applies to the website www.resonantchoices.com and is provided by Resonant Choices Resonant Choices Coaching & Consulting Pte. Ltd. ("Resonant Choices", "we", "us", "our"), a company registered in Singapore.
We are committed to protecting your personal data and complying with Singapore's Personal Data Protection Act 2012 ("PDPA").
Questions? Contact us at hello@resonantchoices.com.
What personal data we collect
We may collect the following personal data when you visit our website, make an enquiry, or engage our services:
- Name and contact details (email address, phone number)
- Professional information (job title, company, industry)
- Information you share through contact forms or email enquiries
- Payment information (bank transfer details for invoicing purposes)
- Session-related information shared during coaching engagements
We do not collect sensitive personal data such as health information, race, religion, or political views unless you voluntarily share this in the context of a coaching engagement, and only with your explicit consent.
How we collect your data
We collect personal data directly from you when you:
- Submit a contact or enquiry form on our website
- Book a chemistry session or coaching engagement
- Communicate with us by email
- Engage us for coaching services
How we use your data
We use your personal data for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver coaching services to you
- To communicate with you regarding your coaching sessions
- To process payments for our services
- To send you relevant updates or information about our services, where you have given consent
- To comply with legal and regulatory requirements
We do not use your data for advertising purposes and we do not sell your data to third parties.
Who we share your data with
We do not disclose your personal data to third parties except in the following circumstances:
- To professional advisors such as lawyers or accountants, for the purposes of obtaining professional advice
- To regulatory bodies, law enforcement agencies, or government entities as required by law
- To service providers who assist us in operating our website or delivering our services, where they are bound by equivalent data protection obligations
Cookies
Our website may use cookies to improve your browsing experience. Where applicable, you will be asked for your consent before cookies are placed on your device.
We may use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymised data about website usage. No personally identifiable information is stored. You can opt out of Google Analytics tracking at any time via your browser settings or the Google Analytics opt-out tool.
You can disable cookies through your browser settings at any time. Doing so may affect your experience of the website.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Coaching session notes and related records are retained for a minimum of three years following the end of an engagement, after which they are securely deleted.
Data security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, or loss. All coaching sessions are strictly confidential. We do not share session content with third parties without your prior written consent, except where required by law or where there is a risk of harm.
Your rights under PDPA
Under Singapore's PDPA, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete personal data
- Withdraw your consent for us to collect, use, or disclose your personal data at any time
To exercise any of these rights, please contact us at hello@resonantchoices.com. Please note that withdrawing consent may affect our ability to provide services to you.
External links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on this page. Continued use of our website or services after changes have been made constitutes acceptance of the updated policy.
Contact us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:
Resonant Choices Resonant Choices Coaching & Consulting Pte. Ltd.
hello@resonantchoices.com
www.resonantchoices.com